UPI (Unified Payments Interface) enabled WhatsApp (acquired by Facebook) Payments feature is already live for beta users in India, however it is not rolled out for every WhatsApp user till now.

If this feature is rolled out for every WhatsApp users in India in coming days, then let’s know how to add banks/bank account to your WhatsApp, and how to send/receive money to your peers/friends and vice versa?

As reported, this feature is available on WhatsApp version 2.18.21 for iOS, and version 2.18.41 for Android.

The payment option uses the UPI interface, which is regulated by the Reserve Bank of India through its payment subsidiary NPCI (National Payments Corporation of India) – a regulatory body responsible for all retail payments in India.

Since WhatsApp is the peer-to-peer payment option, you can’t use this for merchant payments. Using this payment option i.e. UPI enabled WhatsApp, money will be directly debited from and credited to your account. Once your contact number is linked with the bank account and UPI, there is no need to enter the VPA (Virtual Payments Address) or bank account number or IFSC code. The same applies to your friends or peers in the WhatsApp group.

Requirement to do WhatsApp Payments

1. Latest version of WhatsApp app on your phone
2. Both sender and receiver should be running the latest WhatsApp version as well as have WhatsApp Payments option enabled
3. WhatsApp number should be same as your mobile number linked to your bank account with UPI option support as well

Linking Bank Account to WhatsApp Payments

1. Open WhatsApp
2. Tap on three dots on the top right corner
3. Tap on settings
4. Tap on “Payments” just below notification
5. On the next screen, tap on “ACCEPT AND CONTINUE”.
6. Verify your mobile number using SMS, tap on “VERIFY VIA SMS”.
7. App will send you an SMS and use the same and complete the verification process.

Now you will see a list of all UPI supported banks, bank name and the last four digits of your bank account.

1. Select your bank.
2. App will fetch details and show your bank account number. After this, you will see the message saying setup complete.

Change or delete bank account in WhatsApp Payments?

If you have multiple bank accounts and want to add, change or link another bank account then-

1. Open WhatsApp
2. Tap on the three dots on top right and tap on Payments
3. Tap on “add new account’ and you will see the list of banks
4. Once you select your bank account, it will fetch details and add the account
5. You can either set up this account as your primary account to send and receive payments or you can remove also
6. By tapping on bank, you will see the option of setting the bank as primary or secondary bank to receive or send payment

WhatsApp Payments – How to send money?

The best feature of WhatsApp Payments is that you can send money to your friends using individual chats, or you can send money to your friends in a group too as follows-

1. Open individual chat (to whom you want to send money)
2. Tap on the “Clip” icon and there you will find the option “Payment”, tap on it
3. If the receiver has latest WhatsApp version and bank account configured, you can enter the amount followed by a note (a message) and tap on the send button
4. It will ask you to enter 4 digits UPI pin
5. Once you enter and authenticate then the money will be sent
6. You will also get the details of the transaction from your bank as an SMS.

WhatsApp Payments – How to receive money?

As of now, this feature is not available, but it will be rolled out to all users in some time.

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As per the reports by Google (Alphabet Inc.) and Boston Consulting Group, India is headed for an exponential increase in digital payments methods and the digital payments industry in India becoming Asia’s third-largest economy. It is estimated that it will grow by 10 times to touch $500 billion by 2020 and contribute 15% of gross domestic product (GDP), the report predicted.

Introduction of smartphones, the entry of several non-banking institutions offering payment services, consumer readiness to adopt digital payments, progressive changes in the regulatory framework will power the trend, it said.

Also, the Digital India program is a flagship program of the Government of India with a vision to transform India into a digitally empowered society and knowledge economy. “Faceless, Paperless, Cashless” is one of professed role of Digital India.

As part of promoting cashless transactions and converting India into less-cash society, various modes of digital payments are available as below-

1. Banking Cards (Debit / Credit / Cash / Travel / Others)

Banking cards offer consumers more security, convenience, and control than any other payment method. The wide variety of cards available – including credit, debit and prepaid – offers enormous flexibility, as well. These cards provide 2 factor authentication for secure payments e.g secure PIN and OTP. RuPay, Visa, MasterCard are some of the example of card payment systems. Payment cards give people the power to purchase items in stores, on the Internet, through mail-order catalogues and over the telephone. They save both customers and merchants’ time and money, and thus enable them for ease of transaction.

2. Unstructured Supplementary Service Data (USSD)

The innovative payment service *99# works on Unstructured Supplementary Service Data (USSD) channel. This service allows mobile banking transactions using basic feature mobile phone, there is no need to have mobile internet data facility for using USSD based mobile banking. It is envisioned to provide financial deepening and inclusion of under banked society in the mainstream banking services.

*99# service has been launched to take the banking services to every common man across the country. Banking customers can avail this service by dialing *99#, a “Common number across all Telecom Service Providers (TSPs)” on their mobile phone and transact through an interactive menu displayed on the mobile screen. Key services offered under *99# service include, inter-bank account to account fund transfer, balance inquiry, mini statement besides host of other services. *99# service is currently offered by 51 leading banks & all GSM service providers and can be accessed in 12 different languages including Hindi & English as on 30.11.2016 (Source: NPCI). *99# service is a unique inter-operable direct to consumer service that brings together the diverse ecosystem partners such as Banks & TSPs (Telecom Service Providers).

3. Aadhaar Enabled Payment System (AePS)

AEPS is a bank led model which allows online interoperable financial transaction at PoS (Point of Sale / Micro ATM) through the Business Correspondent (BC)/Bank Mitra of any bank using the Aadhaar authentication.

4. Unified Payments Interface (UPI)

Unified Payments Interface (UPI) is a system that powers multiple bank accounts into a single mobile application (of any participating bank), merging several banking features, seamless fund routing & merchant payments into one hood. It also caters to the “Peer to Peer” collect request which can be scheduled and paid as per requirement and convenience. Each Bank provides its own UPI App for Android, Windows and iOS mobile platform(s) such as Axis Pay, SBI Pay, PhonePe App, Google Tez App, BHIM UPI App, Bonus App – PNB UPI.

5. Mobile Wallets Or E-Wallets

A mobile wallet or E-Wallet is a way to carry cash in digital format. You can link your credit card or debit card information in mobile device to mobile wallet application or you can transfer money online to mobile wallet. Instead of using your physical plastic card to make purchases, you can pay with your smartphone, tablet, or smart watch. An individual’s account is required to be linked to the digital wallet to load money in it. Most banks have their e-wallets and some private companies and various startups have also launched E-Wallets in India. e.g. PayTM, Freecharge, Mobikwik, Oxigen, mRuppee, Airtel Money, Jio Money, SBI Buddy, itz Cash, Citrus Pay, Vodafone M-Pesa, Axis Bank Lime, ICICI Pockets, SpeedPay etc . are digital payment methods.

6. Banks Pre-Paid Cards

Prepaid debit cards, sometimes referred to as bank prepaid cards, are credit instruments that banks issue that give people an easy and adaptable way to manage their finances. Prepaid cards are independent of bank accounts, in contrast to conventional debit or credit cards that are connected to checking or credit accounts. Rather, they preload money onto the card, which they then use for a variety of payments up to the available balance.

7. Point Of Sale

A point of sale (PoS) is the place where sales are made. On a macro level, a PoS may be a mall, a market or a city. On a micro level, retailers consider a PoS to be the area where a customer completes a transaction, such as a checkout counter. It is also known as a point of purchase.

8. Internet Banking

Internet banking, also known as online banking, e-banking or virtual banking, is an electronic payment system/digital payment methods that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institution’s website.

9. Mobile Banking

Mobile banking is a service provided by a bank or other financial institution that allows its customers to conduct different types of financial transactions remotely using a mobile device such as a mobile phone or tablet. It uses software, usually called an app, provided by the banks or financial institution for the purpose. Each Bank provides its own mobile banking App for Android, Windows and iOS mobile platform(s) which is one of the most popular digital payment methods now a days. 

10. Micro ATMs

Micro ATM meant to be a device that is used by a million Business Correspondents (BC) to deliver basic banking services. The platform will enable Business Correspondents (who could be a local kirana shop owner and will act as ‘micro ATM’) to conduct instant transactions.

The micro platform will enable function through low cost devices (micro ATMs) that will be connected to banks across the country. This would enable a person to instantly deposit or withdraw funds regardless of the bank associated with a particular BC. This device will be based on a mobile phone connection and would be made available at every BC. Customers would just have to get their identity authenticated and withdraw or put money into their bank accounts. This money will come from the cash drawer of the BC. Essentially, BCs will act as bank for the customers and all they need to do is verify the authenticity of customer using customers’ UID. The basic transaction types, to be supported by micro ATM, are Deposit, Withdrawal, Fund transfer and Balance inquiry.

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